Please read these Terms & Conditions carefully before using the Lucky Kong platform. This document outlines your rights and responsibilities as a member, platform usage rules, deposit and withdrawal policies, and applicable bonus terms.
A summary of the key points you need to know – read the full terms below for complete details
You must be 18 years of age or older and a valid Malaysian citizen or resident to register and use Lucky Kong's services. Only one account is permitted per individual.
The minimum deposit across all payment methods is RM20. Lucky Kong accepts Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX (Maybank2u, CIMB Clicks). All transactions are in Malaysian Ringgit (MYR).
All bonuses are subject to the rollover requirements specified in their respective terms. Bonuses may not be withdrawn as cash until the rollover conditions have been met. Each bonus may only be claimed once unless otherwise stated.
The minimum withdrawal amount is RM50. Lucky Kong processes withdrawals within 1–4 working hours, depending on the payment method and your account verification status. KYC verification may be required for certain amounts.
Each individual is permitted to hold only one Lucky Kong account. Duplicate accounts will be suspended and all balances and winnings may be forfeited. If you forget your password, please use the password reset function provided.
Lucky Kong provides deposit limit, loss limit, and voluntary account break features for all members. Minors are strictly prohibited from using the platform. If you feel gambling is affecting your life, contact our support team immediately.
Welcome to Lucky Kong. These Terms & Conditions ("Terms") constitute a binding agreement between you ("User" or "Member") and Lucky Kong ("Company", "We"). By registering, accessing, or using any part of the Lucky Kong platform, you agree to be fully bound by these Terms. If you do not agree with any part of these Terms, you are not permitted to use the Lucky Kong platform. The latest version of these Terms is effective from 1 January 2026.
By using the Lucky Kong platform in any way – whether through the website, mobile app, or any related service – you confirm that you have read, understood, and agreed to comply with these Terms & Conditions and all related policies published by Lucky Kong from time to time.
Lucky Kong reserves the right to amend these Terms at any time. Any changes take effect immediately upon publication on the platform. It is your responsibility to review these Terms periodically. Your continued use of the Lucky Kong platform following any changes constitutes your acceptance of the amended Terms.
By registering with Lucky Kong, you confirm that all information provided is true, accurate, and complete at the time of registration, and will be updated should any changes occur.
To access the full range of Lucky Kong services, you will need to register as a member. Registration is free and open to all Malaysian citizens or residents who meet the following requirements:
Each individual is permitted to hold only one (1) Lucky Kong account. Any attempt to open multiple accounts — whether using different names, email addresses, phone numbers, or identity details — constitutes a serious violation of these Terms and may result in the permanent suspension of all associated accounts and forfeiture of any remaining balances.
You are solely responsible for keeping your Lucky Kong account password confidential. All activity that occurs under your account is your responsibility, whether carried out by you or by any other party who gains access due to your negligence. If you suspect unauthorised access, contact Lucky Kong support immediately.
⚠️ Important Notice: Lucky Kong is not liable for any losses arising from shared, stolen, or misused login credentials. Do not share your account details with anyone.
Lucky Kong accepts deposits via the following local Malaysian payment methods only:
All deposits are processed in Malaysian Ringgit (MYR) only. Lucky Kong does not accept deposits in foreign currencies. The minimum deposit amount is RM20 with no maximum deposit limit, except for limits imposed by the payment method itself or limits you set through the responsible gaming features.
Deposits are typically credited to your Lucky Kong account within seconds to 5 minutes, depending on the payment method used. If your deposit has not been credited within 30 minutes, please contact Lucky Kong customer support with your transaction proof.
Lucky Kong does not charge any fees for deposits. However, your payment provider may apply their own transaction fees. Check with your provider before making a deposit.
Deposited funds may only be used for betting and gaming purposes on the Lucky Kong platform. Lucky Kong reserves the right to decline or reverse any deposit suspected of involving fraud, money laundering, or other illegal activity.
Your winnings at Lucky Kong are entirely yours, subject to the following conditions:
Withdrawals are processed using the same payment method as your deposit, or via DuitNow. Lucky Kong processes withdrawal requests during standard business hours with the following processing times:
| Withdrawal Methods | Standard Processing Time | VIP Period |
|---|---|---|
| DuitNow | 15–30 minutes | 5–10 minutes |
| Touch 'n Go eWallet | 15–60 minutes | 10–15 minutes |
| GrabPay | 30–60 minutes | 15–20 minutes |
| FPX (Bank Transfer) | 1–4 hours | 30–60 minutes |
| Boost / ShopeePay | 30–60 minutes | 15–20 minutes |
Lucky Kong reserves the right to request additional verification documents before approving withdrawals exceeding RM5,000. This is a standard security measure to protect your account and ensure compliance with applicable regulations.
Lucky Kong offers a variety of bonuses and promotions to members from time to time, including welcome bonuses, reload deposit bonuses, cashback, and special offers for selected games. Each bonus is subject to its own specific terms and conditions published alongside the offer.
The following general terms apply to all Lucky Kong bonuses:
Rollover example: A RM100 bonus with a 5x rollover requirement means you must wager RM500 (RM100 × 5) before any winnings from that bonus can be withdrawn.
Lucky Kong reserves the right to modify, suspend, or terminate any bonus or promotion at any time without prior notice, particularly where abuse or fraud related to that promotion is detected.
Lucky Kong offers a wide range of games including Sports Betting (Malaysia Super League football, EPL, BWF badminton, esports), Live Casino (baccarat, blackjack, roulette, sic bo), poker, slots, and more. Each game type has its own rules published in the respective games section.
General rules applicable to all games on Lucky Kong:
Lucky Kong uses an independently third-party audited RNG system across all digital casino games to ensure complete fairness and randomness. For Live Casino, real dealers and physical equipment (cards, wheels, dice) are used and can be observed in real time via live video stream.
Lucky Kong maintains a zero-tolerance policy towards unethical behaviour. The following activities are strictly prohibited and may result in immediate account suspension:
⚠️ Consequences of Violation: Any of the activities listed above will result in account suspension or permanent closure, forfeiture of all balances and winnings, and reporting to the relevant authorities where required by law.
Lucky Kong reserves the right to suspend or close any member's account for the following reasons:
You may also close your Lucky Kong account at any time by contacting our customer support. Before closure, ensure you have withdrawn all eligible balances. Accounts closed at a member's request cannot be reopened.
Where an account is suspended pending investigation, Lucky Kong will hold the account balance during the investigation and resolve it in accordance with the findings.
Lucky Kong takes your privacy seriously. We collect and process your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and Lucky Kong's separately published Privacy Policy.
The data we collect includes registration information, financial transaction records, gaming activity data, and device information. All data is encrypted using 256-bit SSL technology and stored on secure servers.
Lucky Kong will not sell, rent, or disclose your personal data to third parties without your consent, except where required by Malaysian law or to fulfil our contractual obligations with approved payment service providers.
For more information on how Lucky Kong handles your personal data, please read our Privacy Policy in full.
Lucky Kong provides the platform on an "as-is" basis and makes no express or implied warranties regarding continuous availability, freedom from errors, or fitness for any particular purpose.
Lucky Kong is not liable for:
In the event of a technical error affecting game outcomes or transactions, Lucky Kong will conduct a thorough investigation and take appropriate corrective action based on valid system records.
Lucky Kong is fully committed to responsible gaming. We provide a range of tools to help you manage your gambling activity:
If you or someone you know is showing signs of a gambling problem, we encourage you to seek help immediately. Responsible gaming is a priority at Lucky Kong, and we are always here to help.
For more information on responsible gaming and available support resources, visit our Responsible Gaming ours.
Lucky Kong reserves the right to amend, update, or replace these Terms & Conditions at any time without prior notice. Amendments take effect immediately upon publication on the platform. Lucky Kong will endeavour to notify members of material changes via email or in-account notifications, though this is not an absolute obligation.
It is your responsibility as a Lucky Kong member to review these Terms periodically to stay informed of the latest applicable version. The "Updated" date at the top of this page indicates when these Terms were last modified.
These Terms & Conditions and any disputes arising from them are governed by the laws of Malaysia and subject to the exclusive jurisdiction of Malaysian courts. Both parties agree to first attempt resolution of any dispute through good-faith negotiation before referring the matter to the courts.
Should any provision of these Terms be found invalid, unenforceable, or inconsistent with applicable law, that provision will be reinterpreted or severed to the extent necessary, while all remaining provisions continue in full force and effect.
Contact Us: If you have any questions regarding these Lucky Kong Terms & Conditions, please contact our support team via 24/7 live chat or email us at support@luckykong.ws
Now that you understand your rights and responsibilities, you're all set to enjoy Malaysia's best betting experience at Lucky Kong. Register now and claim your 200% welcome bonus of up to RM1,000!